A whole new home loan experience is now in your hands

Introducing two brand-new, fully digital home loans exclusive to the myBOQ app.

Staff, Friends and Family exclusive{yellow-border}

You might’ve heard whispers about our upcoming HLx program — our brand-new, seamless, fully digital home loan experience from Bank of Queensland.

Before the rest of Australia gets a look in, we’re giving our own backyard first pick. That means you, your family, and your mates get the chance to jump on this pilot program and refinance to a home loan that’s as refreshing as a dip at a Queensland beach.

Meet our new home loans.{yellow-border}

Straight-talking home loans made simple so you can find the one that’s just right for your patch of paradise.{sub-heading}

Bank of giving you $2k back

Refinance your home loan with us for $2,000 cashback and great low rates.^ {sub-heading}

Essential Owner Occupier{yellow-border}

Essential Investment{yellow-border}

Digital Home Loans built for the myBOQ app{yellow-border}

Plus Owner Occupier{yellow-border}

Plus Investment{yellow-border}

Fees and changes.{yellow-border}

We like to keep things simple, so here’s a quick rundown of the main upfront fees for the SFF Pilot — and which ones BOQ Group employees get a free pass on.{sub-heading}

Name
Key upfront fees (for SFF Pilot)
Waived for BOQ Group employees
Settlement fee{grey-row}
Normally $150, but because you’re part of the BOQ family, you won’t pay a cent.
Yes
Valuation fee
We’ll cover valuations as part of your application, up to $300. If it costs more than that, you’ll need to chip in the extra.
No
Rate Lock{grey-row}
For $750, you can lock in your fixed interest rate for 90 days. Handy if you want certainty, but if settlement takes longer and rates go up, the new rate will apply.
No
Government fees and charges
These are set by the government (things like land title searches and mortgage registration) and we’ll let you know the exact amount when you apply.
No
Name
Key upfront fees (for SFF Pilot)
Waived for BOQ Group employees
Settlement fee{grey-row}
Normally $150, but because you’re part of the BOQ crew, you won’t pay a cent.
Yes
Valuation fee
We’ll cover valuations as part of your application, up to $300. If it costs more than that, you’ll need to chip in the extra.
No
Rate Lock{grey-row}
For $750, you can lock in your fixed interest rate for 90 days. If your loan takes longer to settle and rates go up, the new rate will apply.
No
Government fees and charges
These are set by the government (things like land title searches, mortgage discharge, and registration). We’ll confirm the exact amount when you apply.
No
Ongoing fees after settlement of your loan{colspan-3 hero-cell}
Annual fee{grey-row}
$295 each year, starting on the day your loan kicks off, then every year after that. But if you’re part of the BOQ crew, you won’t pay a cent.
Yes

For a full list of fees and charges that could apply refer to our Lending Guide to Fees and Charges.

Before you apply there are somethings you need to consider.

You might be a match if:

  • Refinancing a residential property (can be Owner Occupied or Investment).
  • The loan is no more than 90% of the property’s value.
  • None of the applicants are self-employed.
  • Minimum $20k loan.
  • You are able to make home loan repayments via direct debit.
  • You're willing to open an Everyday account.
  • You're able to access the myBOQ app.

You won't be a match if you :

  • If you are purchasing a new property.
  • If you are building a new property.
  • Have more than two applicants on your home loan.
  • You are self-employed.
  • Require a guarantor to support the application.
  • Require the First Home Buyers Grant
  • You are an overseas resident.
  • You have foreign tax obligations.

There are a few things you can't do (We are working on them though):

  • Change your repayment from Principal & Interest to Interest Only after settlement.
  • Substitute a security or request our consent to a title variation after settlement.
  • You won't be able to share your banking data to third parties via open banking.
  • Request to change the loan term (both reduction or extension) after settlement.

Important Information{yellow-border}

Target Market Determination{yellow-border}

Something bugging you?

Noticing any bugs or kinks that need ironing out? Here’s what we’ve identified. If you’ve run into a different issue, update us so we can fix it for you.{sub-heading}

Date raised
Known Issue
What you need to know
Device
Reference
{grey-row}
{grey-row}

Need to chat home loans?

Want to know what is happening with your application, or found something that isn’t working? We are here to help.{sub-heading}

myBOQ chat

For all general enquiries chat to us using the myBOQ app

Profile > Help & Support > Contact us

Chat to us

Call us 1300 641 725

FAQ's{yellow-border}

What happens at the end of the pilot?

When we open our digital home loans to the public, you will need to update to the latest version of the app. The good news is you will be able to continue managing your home loan in the same way.

Can I purchase a new home?

Right now, we are only offering refinancing. However, new purchase options aren’t far away. Please stay in touch, and we will let you know when we are ready to help.

What fees apply?

As a staff member, we want to make being part of the pilot as easy as possible. So, BOQ Group employees won’t pay settlement fees, annual fees, or switch fees as part of their application.

What happens if my loan is ineligible for the pilot?

The Staff Friends & Family pilot isn’t going to be right for everyone. If you are ineligible to take part in the pilot, we will connect you with the employee banking team who will help find the perfect loan for you.