Certain events occurring within Internet Banking will trigger informational messages for your attention. These events will generally occur while you are not logged on e.g. unsuccessful log on attempts, pending authorisation requests or failure of a future-dated payment.

These important messages will be shown to you on the Your Messages screen after you log on (and after you accept the terms and conditions and/or change your Personal Access Code if these are required), and before you see the Home screen.

These messages can also be viewed on this screen at any time during your current session from the View menu under Important Messages, but will be deleted when you log off.

Actions available:

Related Help Topics:

• Log on
• Your Messages
• Secure Mail
• Need more help?

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