The Enter Payment Details screen appears after the Pay Anyone option has been selected from the Transfer & Pay menu or Pay Payee has been selected for a Payee from the Payees screen.

On this screen you can make a payment to another BOQ account or to an account held at another Australian financial institution.

To make a Pay Anyone payment:

1. Select From Account - use the drop down box to choose the From account you wish to use to make the payment. The list contains all accounts you have registered for access through Internet Banking that allow withdrawals.
2. Select Payee - use the drop down box to choose from your previously created payees OR select nothing from the list and click the Pay Other Payee button. If an existing payee is chosen you can skip to Step 9 and enter the Payment Amount.
3. If you clicked the Pay Other Payee button the Add Frequent Payee screen will display
4. Enter the Payee BSB - this is the BSB number of the account the funds are being transferred to. If this is a BOQ account, click the check box marked Use BOQ's BSB to automatically populate the correct BOQ BSB.
5. Enter the Payee Account Number - this is the number of the account the funds are being transferred to.
6. Enter the Payee Account Name - this is the name of the account the funds are being transferred to.
7. Enter a Payee Reference - this can be used by the payee to identify the payment, e.g. Rent, Ticket Money. This label can be up to 18 characters long.
8. Click the Add to Frequent Payees list checkbox if required. This will store the payee’s BSB, Account Number, Account Name and Payment Label for the next time you wish to pay this payee.
9. Enter a Personalised Payee Nam e - enter a name or label here that will help you to identify this payee, eg: Telstra Home.
10. Click Save to save the payee and go back to the payment screen.
11. Enter the Payment Amount - type in the dollar and cents value of the payment using the format $$.cc
12. Select When to make the payment – this field will default to an Immediate Payment (Pay Now).
    
    To make a future dated payment on a specific date slelect the Transfer On option and enter the desired date.
    
    To make an ongoing recurring payment select the Make a recurring transfer option and select a Transfer Frequency and the Starting (First payment) date. The transfer frequency can be Weekly, Fortnightly, Monthly, Quarterly, Half Yearly, Annually, Four Weekly or Two Monthly.
13. Click the Email me a copy of the receipt check box if you wish to receive an Email receipt for this payment to your registered email address.

It is your responsibility to ensure that all the account details you provide are correct or your payment may be unsuccessful or may be paid to an unintended account.

BOQ does not check that the details you provide are correct (i.e. name and account number match), and relies solely on the account number details provided to process your transaction.

Actions available:

Related Help Topics:

• Add new frequent payee
• Common problems with Pay Anyone
• Processing and cut-off times for Pay Anyone
• Need more help?

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