Write a New Message
The New Message screen enables you to write and send a new secure mail to BOQ's Customer Contact Centre.
When our staff respond to this new message, you will see a notification of a new message on the Internet Banking Home screen.
To write a new message:
- Click the Messages menu in Internet Banking
- Select Send New Message - The New Message screen will display
- Select the Subject from the drop down box
- Type the Specific Subject you want help with
- Write the text of the secure mail message in the Message text box below the subject field
Actions available:
Button
Action
Send
To send your new secure mail message to the Customer Contact Centre
Cancel
To cancel the message without sending and return to the Messages screen